369: Tough Industry, Strong Leadership: Showing Up When It’s Hard with Courtney Bullard

In this episode of the Stacking Your Team Podcast, I’m thrilled to introduce you to Courtney Bullard, CEO of ICS Institutional Compliance Solutions. I have the privilege of working with her and her senior leadership team as clients. Courtney brings incredible insight into what it’s really like to lead in an industry where every decision has legal weight, emotions run high, and the work can get heavy fast. At ICS, Courtney and her team help schools, districts, and institutions handle everything from Title IX compliance to issues around civil rights, hazing, and sexual misconduct.

Our conversation dives deep into the realities of leading through complexity and change, especially when people and the culture of a school are at stake. Courtney opens up about what people often misunderstand about Title IX, how her own leadership style has transformed over time, and how she’s built a resilient, mission-driven team that’s equipped to handle even the toughest challenges. We also discuss what it looks like to create a positive, supportive culture, the power of learning to let go, and why investing in leadership coaching, both for yourself and your team is so critical.

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Shelli Warren

Shelli Warren is a team and leadership coach and the host of the Stacking Your Team Podcast where she leverages decades of experience leading technical teams to deliver multi-million dollar projects for billion-dollar brands at a Fortune 50 corporation. She now helps small business owners remove themselves from the day-to-day operation by creating a leadership team to carry out the daily direction your team needs to deliver results that delight your clients.

Shelli is also known for her teaching style, her passion to inspire more women to lead, and her ability to say the right thing in delicate situations. She lives in Canada where she coaches clients across the globe and enjoys watching her daughter Danielle and grand-baby Ellie thrive.

https://stackingyourteam.com
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370: Lead Without Hovering: How to Avoid the Micromanager Trap

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368: What To Know BEFORE You Hire An Over-Qualified Person